Customer-centric processes in retail

In commerce, strong and long-term customer loyalty is key: Here, those who offer a service that exceeds customer expectations and addresses them precisely in marketing and sales score points.

With suitable offers and outstanding service, you can create truly unique selling points. Digitally networked processes give you transparency in terms of demand, potential, purchasing structures and the market environment. At the same time, you can organize your product range, all data and business processes simply, smartly and intuitively.

Requirements of commercial enterprises

Clearly defined processes

Everything in view from quotation to order

Mobile working

Full data access in the office and in the field

Effective sales

You fully utilize all potential and opportunities

Our solution for your success

An optimal tool for satisfied customers

Inspire your customers, suppliers and business partners with reliability, service and targeted communication. A central customer dossier offers you a 360-degree view of all activities, from the initial offer to special requests and complaints management. The result: optimal support, long-term relationships, efficient teamwork and a real competitive advantage.

CAS genesisWorld offers you the flexible solution that fits your industry perfectly.

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