Efficient processes for service providers

A service company you know that you most important asset is you satisfied customer base. The best companies know what their customers wish for and how to fulfill these wishes to ensure their longterm business success. Simple, fast access to all customer data and efficient sales processes are decisive competitive advantages that enable you to score points with your range of services.

Centralized data management supports your company in maintaining and strengthening customer relationships, optimizes communication with intelligent functions and also makes business processes more efficient.By using a configurator solution, you also have the option of designing your sales processes digitally from end-to-end and creating tailor-made, customer-centric offers. Invest in the satisfaction of your customers and sustainably strengthen the future viability of your company.

Service industry requirements

360-degree overview

All information available at a click for optimum service

Targeted campaigns

Emotional communication thanks to a personalized approach

Utilize potential

Overview of opportunities and prospects

Our solution for your success

The software that inspires your customers

Delight your customers with first-class service and strengthen your long-term business success. CAS genesisWorld helps you to identify and meet customer needs and make business processes more efficient. The solution adapts flexibly to your company and your industry and paves the way for smooth processes based on high data quality and networked knowledge.

As a service company, this gives you the freedom you need to provide optimum customer care.

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With CAS Merlin CPQ, you put together a CPQ + AIA® solution that is optimally tailored to your needs. Whether digital sales process or B2B configurator for your end customers: Choose from various modules and cover your requirements flexibly and individually in one solution.

Intelligent assistants support you in configuring optimal offers for your customers.

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Success stories that inspire

Our customer testimonials

Do you have any questions?

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Our experts will provide you with help and advice by phone or e-mail.Further, our Info Center contains handy tips and detailed information on current CRM and CPQ topics.


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