Efficient processes for service providers
A service company you know that you most important asset is you satisfied customer base. The best companies know what their customers wish for and how to fulfill these wishes to ensure their longterm business success. Simple, fast access to all customer data and efficient sales processes are decisive competitive advantages that enable you to score points with your range of services.
Centralized data management supports your company in maintaining and strengthening customer relationships, optimizes communication with intelligent functions and also makes business processes more efficient.By using a configurator solution, you also have the option of designing your sales processes digitally from end-to-end and creating tailor-made, customer-centric offers. Invest in the satisfaction of your customers and sustainably strengthen the future viability of your company.
Service industry requirements
360-degree overview
All information available at a click for optimum serviceTargeted campaigns
Emotional communication thanks to a personalized approachUtilize potential
Overview of opportunities and prospectsOur solution for your success
The software that inspires your customers
Delight your customers with first-class service and strengthen your long-term business success. CAS genesisWorld helps you to identify and meet customer needs and make business processes more efficient. The solution adapts flexibly to your company and your industry and paves the way for smooth processes based on high data quality and networked knowledge.
As a service company, this gives you the freedom you need to provide optimum customer care.
With CAS Merlin CPQ, you put together a CPQ + AIA® solution that is optimally tailored to your needs. Whether digital sales process or B2B configurator for your end customers: Choose from various modules and cover your requirements flexibly and individually in one solution.
Intelligent assistants support you in configuring optimal offers for your customers.
Success stories that inspire
Our customer testimonials
Our plans to implement a CRM system were a great success - as our satisfied partners and advertisers can attest. With Meridian's help, the CAS genesisWorld CRM solution was customized to meet our specific needs. Many of the individual requirements we wanted to see, were realized after a short period of familiarization.
, Baden TV GmbH
"Before implementing CAS genesisWorld, we worked with the previous solution, teamWorks Classic, and a variety of database systems. At the time, this configuration did not enable us to have a 360° view of all our relevant customer information. However, by consolidating all of our data in CAS genesisWorld we can now directly and quickly access all important customer and supplier data."
H.-Gerd Wick, Head of IT and Organization, bewidata Unternehmensberatung
With CAS genesisWorld we found a CRM solution to manage the large amount of customer information. It plays a vital role in supporting our bidding processes in every place where we meet customers. This product is rapidly implemented and can be tailored on every business process.
Mauro Coletta, Head of Sales and Owner, Freewings snc
Do you have any questions?
We are happy to help you.
Our experts will provide you with help and advice by phone or e-mail.Further, our Info Center contains handy tips and detailed information on current CRM and CPQ topics.
Customer support
Tel: +49 721 9638-188