Your CPQ + AIA® solution for an optimal customer journey

Powerful. Intuitive. Exciting.

Merlin CPQ enables the rapid, error-free configuration of variant-rich products. Using a modular structure, it adapts to your sales team's individual requirements. In conjunction with intelligent assistants, also known as Augmented Intelligence Assistants (AIA®), the CPQ solution maps your digital sales journey and wins leads as customers efficiently. The CPQ + AIA® solution always has customer centricity as its main focus regardless of the use case or industry.

Countless customers trust Merlin CPQ

Your benefits

Leads evolve into delighted customersMerlin CPQ supports you throughout your entire
customer journey
Maximum customer centricityDesign your sales processes efficiently and close
to the customer
Common knowledgebaseAll stakeholders work together hand-in-hand on
the respective current status

Seamless integration into your IT landscapeProblem-free integration thanks to the many standardized
and configurable integrations
Highest levels of data securityThe "Made in Germany" and "Hosted in Germany" seals
of assurance and approval guarantee the protection of
your data
Inspiration through guided sellingIntelligent Assistants complement your team's expertise
through solid recommendations

Merlin CPQ success stories

Customer voices

As an innovative corporation, we use modern technologies such as the product configurator to provide our customers with individual and powerful all-round solutions.

Jörg Bittenbinder, EPC Manager Europe at Konica Minolta GmbH

Using Merlin CPQ we optimized our whole process while simultaneously providing our employees with the ultimate sales tool.

Khaled Boukhalfa, Roll-out Project Manager for the group configurator at Jungheinrich AG

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Our product landscape

The optimal integration of sales and customers

Sales CPQ is the main module of our software solution. It supports sales teams in the intelligent and rapid development of leads as well as ensuring an efficient digital quote and sales process. Using the Customer CPQ Add-on module your end customers configure and visualize their desired product on the web and send it as an inquiry directly to your sales department.

In conjunction with Sales CPQ, your sales team can open and respond to sales enquires and do not have to continue manually with the configuration. You can enjoy synergies and advantages such as consistency in the sales process, collaboration with customers as well as having the opportunity to accompany them along their customer journey.

AIA® is the ideal complement to the solution, offering intelligent assistants which support your sales team in providing their customers with the perfect configuration in additon to making communications and process workflows easier and more efficient.