Your CPQ + AIA® solution for an optimal customer journey
Powerful. Intuitive. Exciting.
Merlin CPQ enables the rapid, error-free configuration of variant-rich products. Using a modular structure, it adapts to your sales team's individual requirements. In conjunction with intelligent assistants, also known as Augmented Intelligence Assistants (AIA®), the CPQ solution maps your digital sales journey and wins leads as customers efficiently. The CPQ + AIA® solution always has customer centricity as its main focus regardless of the use case or industry.
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The optimal integration of sales and customers
Sales CPQ is the main module of our software solution. It supports sales teams in the intelligent and rapid development of leads as well as ensuring an efficient digital quote and sales process. Using the Customer CPQ Add-on module your end customers configure and visualize their desired product on the web and send it as an inquiry directly to your sales department.
In conjunction with Sales CPQ, your sales team can open and respond to sales enquires and do not have to continue manually with the configuration. You can enjoy synergies and advantages such as consistency in the sales process, collaboration with customers as well as having the opportunity to accompany them along their customer journey.
AIA® is the ideal complement to the solution, offering intelligent assistants which support your sales team in providing their customers with the perfect configuration in additon to making communications and process workflows easier and more efficient.