We are happy to help you
Do you have any questions about your solution or maintenance agreement?
To ensure we can answer your questions as accurately as possible and address your concerns in detail, our phone service offers product-specific support.
The phone numbers and e-mail addresses for the individual products are listed below.
CAS genesisWorld and industry solutions
The current and last version (x13 and x14) are eligible for support in each case. Please contact us regarding earlier versions.
+49 721 9638-685
+49 721 9638-9755
CAS Drive/Customer One
Tel.:+49 721 9638-9699
+49 721 9638-9599
+49 721 9638-9899
+49 721 9638-9499
+49 721 9638-902
Unable to find your solution?
Send an e-mail to email@example.com or call us on +49 721 9638-0
CAS Support is available weekdays from 9:00-12:00 and from 14:00-17:00. Except on December 24 and 31, and on all public holidays in the German state of Baden-Wuerttemberg.
Do you have any technical questions about our products
or want to stay up-to-date with the latest news?
Are you looking to gain a better understanding of our products or have you experienced a technical problem? A CAS Support employee will be happy to provide you with support online:
Using the TeamViewer remote desktop sharing platform, the Support employee can access your PC to change settings or install updates, for example.
Please proceed as follows:
Arrange an online support appointment via firstname.lastname@example.org.
Click the logo to automatically download TeamViewer.