Manufacturing and production
Modern machines are not enough for a manufacturing company to be competitive. Competent customer support, rapid response to market developments and an optimum overview of costs are also crucial.
Manufacturing companies need clear structures and a central database so that all relevant information flows consistently between employees, departments and branches.
With digitally designed sales processes, you can manage customer and product information, data from merchandise management, accounting and production on a standardized knowledge base - and create offers that are tailored to the real needs of customers at the touch of a button.
Requirements in manufacturing and production
Satisfied customers
High service quality for long-term customer loyaltyCost control
Fully exploit cost benefits through efficient processesCentral data storage
Inventory management, accounting and production are always in viewCompetent and networked
Thanks to centralized knowledge
Our CRM solution supports networked working across departments and locations. Thanks to centralized management, you can delegate, schedule and control all tasks effortlessly. A flexible connection to existing software such as merchandise management systems and digital accounting saves time and money.
With CAS genesisWorld, you can offer your customers an all-round service from acquisition to after-sales support and ensure greater efficiency in your company.
With CAS Merlin CPQ, you can put together a CPQ + AIA® solution tailored to your needs and obtain an optimum interface between production, sales and the end customer.
Individual customer journeys ensure high sales opportunities and satisfied customers. Intelligent assistants support the quotation process with automatic configuration recommendations and clever features. Workflows and processes in production, sales, marketing, service, support and project and product management are transparently automated and accelerated.
Software, die begeistert
Unsere Kundenstimmen
Thanks to CAS Merlin CPQ, we can incorporate changes that would have taken us at least a month in the ERP system within a day.
Stefan Rixecker, Order Management at Bavaria Yachts, Bavaria Yachtbau GmbH
After the relaunch, the CRM solution CAS genesisWorld seems like a new software solution with many new features which inspire our colleagues in sales.
Kevin Klaschka, Leiter IT First Level and CRM-Manager, Aumüller Aumatic GmbH
The central CAS genesisWorld platform solution enables improved networking across sales and service locations, thereby significantly optimizing information exchange with customers. Data quality and automated processes strengthen our consulting services at all levels and, thus, our very personal and valued customer relationships.
Moritz Adam, Product Management, Kern Microtechnik GmbH
Do you have any questions?
We are happy to help you.
Our experts will provide you with help and advice by phone or e-mail.Further, our Info Center contains handy tips and detailed information on current CRM and CPQ topics.
Customer support
Tel: +49 721 9638-188