Energy and utility companies
Complex customer requirements, a vast range of products, coordination loops and time pressure – these are real challenges for energy and utility companies.The goal: a quickly created offer that matches exactly the customer's needs. To achieve this, it is necessary to maintain an overview of the flood of customer data, technical information, invoice data and data from finance or procurement, to create transparency and simplify coordination.
Model offers and contracts in the modular system and save time to make your sales process more transparent, faster and even more efficient.
Energy and utility company requirements
Effortless exchange of data
Central storage and cross-departmental accessEffective communication
Finding the right strategies internally and externallyMinimizing risk
Recognize errors in the offer and take immediate countermeasuresEffective customer management
Future-oriented-cooperation
With CAS genesisWorld, you can create a central knowledge base, design standardized, automated processes, keep your customer data up-to-date and optimize your service with a 360-degree view of each individual customer. This demands transparency and makes a positive impact upon your internal and external communications. You also keep an eye on all key figures and react agilely to market developments.
CAS Merlin CPQ helps you to simplify your quotation and sales processes and create unique customer experiences. With the CPQ + AIA® solution, you can delight your customers with error-free quotes, individual configurations in real time and a smooth customer journey. Thanks to the intelligent assistants in Merlin CPQ, your leads will develop over time from enthusiastic customers into fans.
Successes that make history
Get to know our customers
The new system has changed the entire way of thinking in the company. Our slogan is: `The truth is in CAS genesisWorld skejlo!`.
Katrin Wendt, IT Project Manager, Energiequelle GmbH
At FEAG we believe in serving our customers as best we can as well as offering our customers tailor-made solutions, this is the model we use for sustained company success. CAS genesisWorld functions as a central and intelligent organization and knowledge platform, while also strengthening our personal and valuable customer relationships.
Heiko Koschmieder, Director, FEAG GmbH & Co KG
"By introducing the CAS Merlin CPQ, we expect immense advantages for our customers and WINGAS, especially with regard to faster quotation processes and contract creation."
Eike Simon Ewald, speaker / customer portfolio management - GVP at WINGAS GmbH, WINGAS GmbH
Do you have any questions?
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Our experts will provide you with help and advice by phone or e-mail.Further, our Info Center contains handy tips and detailed information on current CRM and CPQ topics.
Customer support
Tel: +49 721 9638-188