Reference Haulick & Roos GmbH
Haulick + Roos GmbH focuses on the development, manufacture, sales and service of precision punching and forming presses. A consistent orientation that makes Haulick + Roos a highly specialized supplier that promotes competition with innovative spirit and inventiveness.
The success story at a glance
Requirements and goals
- Central address management, data maintenance
- Service handling
- Sales support with project management
- All machine data is stored and tracked using a history
- Mobile access
- Simple operation, customizing
- Users can create and place fields themselves
- Replaces the VIS system
Benefits and advantages
- All employees profit from the same knowledge thanks to transparency (360° view of the customer)
- Service handling is made transparent thanks to a common file system (appointments, jobs, e-mails)
- Complete machine history at the push of a button (modification, service cases, drafts, and more)
- 540 hanging folders including 21,000 papers were removed in the services area alone
- Quick information acquisition and analyses (machine stock with customer, including third-party machines, transparency of service cases)
- Highly flexible system, 'Made in Germany' with local presence close to the consulting company
Industry
EngineeringCustomer since
2014Website
http://www.haulick-roos.deSupporting partner
aptus IT GmbH, Backnang
Read the full success story here
Reference Report
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