Reference Faudi Aviation GmbH
FAUDI Aviation GmbH is a family-run, medium-sized company specializing in the filtration and purification of civil and military aviation fuels. The product portfolio consists of over 850 products, which are sold in more than 80 countries worldwide.
With a relentless commitment to the continuous development and improvement of our products and services and a strong focus on outstanding quality, in-depth customer orientation and effective knowledge sharing, we find CAS genesisWorld to be an excellent and comprehensive support for all levels of our business activities.
Ralf Ortkamp, IT Manager
The success story at a glance
Requirements and goals
- Process improvement in overarching collaboration within the company
- Optimization of project management, reduction of data islands
- Cross-company deployment: sales, HR, technology, AV, purchasing, service
- Project management mapping, internal service management via helpdesk module, nameplate management
Benefits and advantages
- Improved, cross-departmental communication and efficient project management thanks to digital, automated workflows
- Better service based on a 360-degree view of all relevant customer and project data and the status of processes
- Effective document management with a central filing system, versioning and templates
- Creation of individual data sheets and listings at the touch of a button
- Greater employee satisfaction and well-informed employees thanks to significantly improved data quality and a central cross-departmental, individually configurable work platform
- Mobile, flexible working online and offline
Industry
AviationCustomer since
2010Website
www.faudi-aviation.comSupporting partner
crm consults GmbH, Wettenberg
Read the full success story here
Reference Report
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