Customer service is about meeting your customer's requirements, after they have purchased a product or service from you. This includes refunds or repairs, but also suggestions or new product features. The Helpdesk module supports your customer service activities.
Are you interested in CRM software?
Learn more about address management and other features of the CRM solution CAS genesisWorld! With our adaptive CRM + AIA® solution CAS genesisWorld, we offer more than just a CRM. Actively shape your relationships, intelligently network all of your company's knowledge, and work efficiently with your team regardless of location. Our intelligent assistants support you and simplify your daily processes.