Revolutionary technology meets human values
CAS genesisWorld x16
Discover the future of your customer relationship management with the new version of CAS genesisWorld.
Smart functions for optimal workflows, intuitive dashboards and intelligent assistants such as the revolutionary Business Process Automation Assistant, support and relieve you of your daily tasks. This gives you more time to create inspiring customer experiences and unique fan relationships that set new standards.
Smart workflows make the difference
Automate processes effortlessly with assistants
It has never been easier to optimize routine tasks: Process automation is the smart tool for combining individual process steps and working more efficiently. This saves you resources and allows your employees to concentrate on their actual tasks.
Simply do it yourself: Model your personal business processes flexibly using drag & drop in our new Business Process Automation Assistant* and ensure the consistency and quality of your processes.
*expected to be available in early summer
Collaborate productively with Microsoft Teams
The enhanced CAS genesisWorld Microsoft Teams Add-In allows you to collaborate even more easily thanks to its seamless integration. Not only can you create appointments in Teams as before, but you can also share data records such as documents or contacts from CAS genesisWorld with selected chat partners. With the help of SmartSearch, you can find the content you are looking for from your CRM in the chat and open it directly.
Revolutionary Social CRM
Build up your fan community: With the connection to We.Network you can add CAS genesisWorld to the world's first fair.digital social CRM*. This unique combination provides you with a completely new way of enabling trustworthy communications in secure communities.
With the new version of CAS genesisWorld, you can use the E-Mail Campaign Assistant to create and easily send individual e-mails or personalized chat messages to your respective target groups or committees. You can also use the targeted approach to invite people to your own channels. You can see the channel memberships of your contacts at a glance in your CRM.
*expected to be available in early summer
Always informed in good time
Never miss any important events and tasks again: CAS genesisWorld x16 keeps you up to date. With the new version, you can also receive push notifications in CAS genesisWorld Web at a time of your choosing.