CAS genesisWorld x17:
the new version is here!

Whether in sales, service or marketing - CAS genesisWorld x17 ensures greater efficiency, transparency and digital sovereignty. This allows you to shape customer relationships personally, individually and with lasting success.

CAS genesisWorld x17 - the highlights

• With Business Process Automation, recurring tasks can be efficiently mapped, evaluated based on KPIs and external systems and AI seamlessly merged into a comprehensive process.
• With the new map view, CRM data can be experienced visually thanks to the SmartMaps integration: While 3D views and detailed building views provide a realistic picture of the surroundings, customizable legends and flexible filters help to classify and prioritize data records accordingly.
• The questionnaire designer in CAS genesisWorld Web now makes it possible to create and edit questionnaires online and is suitable for direct use in customer and support processes with all the familiar functions, flexible conditions and individual structure.
• AI connect enables powerful AI integration and supports you with automatic text creation, precise summaries, tonality adjustments and translations for efficient workflows and convincing results.
• Create a new form of customer communication with Social CRM: By connecting to We.Network, you can invite contacts from your CRM to channels, share information in a targeted manner and send personalized messages efficiently and individually with SmartTags.
• The integrated address completion function provides intelligent support during data entry for fast, precise and convenient data capture.
• With CAS genesisWorld x17, you can rely on the highest security standards. Two-factor authentication, differentiated assignment of rights and flexible logon guidelines ensure optimum protection. Hosting "Made & Hosted in Germany" and the fair.digital Premium seal stand for digital sovereignty.