Reference Stichting Achterhoek Toerisme
A varied landscape of meadows, hedgerows, babbling brooks and woods. Castles and towns where you can still feel the history. But also: modern museums, cozy restaurants and cool attractions. The Achterhoek has it all. And it also offers an incredibly friendly and hospitable welcome! Many people come to the Achterhoek for its special landscape. Not so strange, because according to connoisseurs this is perhaps the most beautiful region of the Netherlands.
The success story at a glance
Requirements and goals
- Ensure comprehensive input / management of customer relations in both Dutch and German
- Provide improved management of product arrangements, partner packages
- Allow campaign and project management
- Enable financial overviews: Analyses of time sheets, calculations of expenses
- Enable the integration of Microsoft Outlook
- Allow mobile working with all relevant data
Benefits and advantages
- Provides a centralized CRM system for all relationships (partners, friends, suppliers, networks, government), this enables greater transparency and smooth cooperation between departments
- Improved basis for decision making thanks to capabilities which allow the fast analysis of data (for example: highlighting which partner package a customer has bought, costs per employee / per project)
- Allows comfortable mobile working using CAS apps
- Provides simple time recording functionality for employees using direct links to projects and customers
- Makes optimal use of customer potential: Recognizes the different customer wishes and requirements and then offers custom business opportunities
Industry
Travel/TourismCustomer since
2017Website
http://www.achterhoek.nl/Supporting partner
Two Visions B.V., Breukelen UTCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Start Today with your CRM Success Story
We are happy to assist and support you
