Reference Risse & Co. GmbH
Risse & Co. GmbH brings all its processes together in CAS genesisWorld. It reflects a clear mindset: in client projects, everyone pulls in the same direction. The result is real teamwork – efficient, reliable, and transparent.
This solution matches us: being flexible and keeping things simple.
Dirk Friedewald, authorized officer, Head of Sales and Marketing
The success story at a glance
Requirements and goals
- Provide a shared working structure for quotations, reports, analyses, documents, and customer data
- Optimize the existing digital system landscape by introducing a CRM platform and integrating the existing ERP system Infor COM
- Position it not as an isolated IT project, but as a holistic strategic development
- Implement the solution step by step using a key user approach
Benefits and advantages
- Creates greater transparency through a central platform by making workflows visible, structuring processes, and supporting cross-department collaboration
- Seamlessly integrates third-party applications through standard integration with Infor COM and the Varial/IGF financial accounting system
- Makes knowledge available where it is needed by enabling a shared, cross-departmental view of customers and projects without duplicate data maintenance
- Ensures reliability throughout the project lifecycle by managing it with an early warning system and meeting the requirements of the DIN EN 9100 standard
- Provides a CRM solution that offers broad flexibility and keeps all options open for further digitalization
- Delivers meaningful dashboards with up-to-date revenues, order backlog, and developments, as well as fast analysis of key performance indicators for management
Industry
Industry/ManufacturingCustomer since
2023Website
http://www.risse-warstein.de/Supporting partner
aptus IT GmbH, BacknangCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Start today with your CRM success story
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