Reference medavis GmbH
The market leader for IT in radiology uses CAS genesisWorld throughout the entire company. The visit to the Karlsruhe-based healthcare IT provider medavis makes it clear at first hand how passionately the employees network across teams in order to inspire customers as the market leader.
We were able to markedly strengthen the cooperation on common projects interdepartmentally. This has promoted networked-thinking, common action, enthusiasm and genuine interest in customer wishes. And it is exactly that that our customers appreciate the most about us – and also what we very much appreciate about CAS genesisWorld.
Jörg Dittrich, Managing Director medavis GmbH
The success story at a glance
Requirements and goals
- Professional customer management
- To deploy across all business units: Sales, purchasing, marketing, product management, customer support, controlling and management.
- Help to create transparent and trusting relationships to a diverse customer base: Partners, suppliers.
- Contribute to making partner management more transparent with respect to international sales.
Benefits and advantages
- Seamless, interdepartmental deployment accelerates and simplifies cooperation throughout the whole company.
- Corporate memory is permanently expanding, consequently this requires joint action, enthusiasm and genuine interest in customer wishes.
- Sales: Ensures that open jobs are visibly more structured.
- Marketing: Provides efficient campaign management from planning to analysis and feedback
Industry
HealthcareCustomer since
2011Website
www.medavis.deSupporting partner
CAS Software AG, KarlsruheCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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