Reference Linz Center of Mechatronics GmbH
The integration of various technologies into one complete solution is what Linz Center of Mechatronics GmbH specializes in. They use the latest technologies from mechatronics, automation, digital product development, and artificial intelligence.
The many years of experience and know-how of their employees enable the successful development of new, networked, or autonomous systems.
CAS genesisWorld enables us to provide targeted and professional consulting and customer care to our customers in this demanding sector of development services.
Manfred Reiter, Vertriebsleiter
The success story at a glance
Requirements and goals
- Management of the customer base
- Provide a means to follow-up on opportunities, enable turnover reports and contract management
- Manage applicants
- Event management
- Mail merges/newsletters/surveys, role- rights-allocation, EU-GDPR conform data management, diverse search options, e-mail archiving
- On-premises system
Benefits and advantages
- Allows consistent data storage thanks to master data management for all users, and the use of the digital dossier, which includes information on contacts and customer interactions
- Provides quick access to all relevant documents, for example, contracts with smart search options or individual views
- Ensures secure data management according to EU-GDPR, in particular for the management and checking of non-disclosure agreements and exclusive contracts
- Increase in closing rate, thanks to the systematic and semi-automatic follow-up process for all opportunities
- Efficient marketing support
- Comprehensive KPIs are now available at the touch of a button which helps to form the basis of well-informed decisions
- A modern, intuitive CRM solution with flexible access options
Industry
ResearchSupporting partner
SOL4 IT-Consulting GmbH, WienCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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