Reference Lenzing Plastics GmbH & Co KG
Lenzing Plastics is the world's leading manufacturer of polyolefin and fluoropolymer products. As a manufacturer of thermoplastic and PTFE products, they are always looking for new challenges. One of their core competencies is monoaxial stretching of films and filaments. Lenzing Plastics offers special solutions in the fields of construction & insulation, medical & hygiene, packaging, cable industry, automotive and technical textiles.
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Before deciding on CAS genesisWorld, we checked and tested multiple CRM providers. We finally decided on CAS genesisWorld, because it was designed specifically for small and medium-sized companies.
Martin Schädle, Managing Director
The success story at a glance
Requirements and goals
- Professional address management
- Optimization of work processes
- SAP integration
- Outlook e-mail program integration
- Opportunity management
- Needs to be flexible and mobile
Benefits and advantages
- Less maintenance required thanks to the professional address management of all relevant customer data including a suitable contact person
- Great transparency and better customer service: Using smart search functions or views, key customer information is available quickly with just a few mouse clicks also mobile
- Time saved on routine tasks thanks to simplified and automated work processes
- SAP data now integrated into the CRM system for a comprehensive overview
- Using the Microsoft Outlook Add-In, directly access CAS genesisWorld information from Microsoft Outlook.
- Insightful and automated analysis options
Industry
Industry/ManufacturingCustomer since
2020Website
http://www.lenzing-plastics.comSupporting partner
Saldo EDV-Beratung Gesellschaft mbH, St. PöltenCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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