Reference Karle Recycling GmbH
Karle Recycling, a third-generation family-run business, handles the complete disposal of all types of waste. The advanced, certified company combines recycling expertise with state-of-the-art technology and equipment.
CAS genesisWorld helps make relevant information accessible across locations and departments, ensuring greater efficiency, transparency, and future-proof customer management.
The success story at a glance
Requirements and goals
- Build a central data platform
- Exchange information across teams
- Optimize processes as part of the CRM implementation
- Adopt a flexible and future-proof solution
- Manage tasks and projects
- Provide a knowledge pool for all employees
- Professionalize e-mail marketing with Inxmail integration
Benefits and advantages
- Secures company knowledge long-term via a central and digital customer information base
- Provides a 360-degree overview of relevant customer data as well as all communication and interaction data, sorted chronologically or as needed
- Simplifies search processes
- Makes sales processes more transparent by partly automating processes
- Improves sales procedures and customer communication
- Improves employee satisfaction thanks to transparent processes
Industry
ServicesCustomer since
2023Website
www.karlerecycling.deSupporting partner
mpl Software GmbH, StuttgartCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.