Reference JOST Werke AG

JOST Werke AG is a leading global manufacturer and supplier of safety-related components and systems for the commercial vehicle industry. JOST relies on the CRM/XRM solution CAS genesisWorld to ensure a close relationship with its customers.

The success story at a glance

Requirements and goals

  • Enable company growth by securing and digitalizing corporate knowledge
  • Implement a user-friendly CRM solution as a central tool for all European locations
  • Map internal processes and apply targeted management
  • Integration to SAPERP
  • Provide reports on market potential and analysis

Benefits and advantages

  • Company knowledge is now structured and available to everyone depending on their rights, thanks to a central market and customer information platform which uses a contemporary operating concept
  • Location independent access to the digital workspace including ERP data via the smart web client or the mobile app
  • Analytical CRM with the help of the Reporting Tool and comprehensive filter options
  • Targeted customer communications thanks to structured contact and interaction information which is updated daily
  • More potential for managing relationships and customer-oriented service thanks to digitalization and automatic processes
Read the full success story here Reference Report

CAS genesisWorld

The powerful CRM solution

CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.

More about CAS genesisWorld

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Marcus Bär
Member of the Executive Board
+49 721 9638-188