More time to spend on our customers
Reference Jöckel Textile Care
The company Textilservice Jöckel can look back on over 70 years of experience, tradition and quality and is today one of the most modern textile service providers for nursing homes and clinics in Germany.
With CAS genesisWorld, we are able to coordinate the workflows in our two operations in Hessen and Thüringen. Now that all customer information is stored centrally and can be accessed in an instant.
Heiko Schröder, Head of IT
The success story at a glance
Requirements and goals
- Company-wide access to customer information
- Central, cross-departmental storage of data
- ISO 9001 verification
- Optimization of contractual data
- Improve communication between departments
- Data replication between offices in different locations
- Regular AS/400 data import
- Integration with Tobit
CAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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