Reference innos GmbH
innos GmbH, "pioneer for innovations", is a recognized partner for complex management tasks in the target field "new technology - new markets" with demanding customers from business, large-scale research and politics. The core competencies include the service areas of business development, strategic planning and innovation management, network and cluster management as well as the implementation and support of specialist congresses and trade fairs.
Innovation is worthwhile! With CRM CAS genesisWorld, we have a tool at our disposal that optimizes time-intensive processes and provides greater transparency both from the customer's perspective and for us internally.
André Kaufung, CEO
The success story at a glance
Requirements and goals
- Solution for international partner management: managing business processes and customer data transparently and effectively
- Overview of customer data and communication
- Mobile access for remote use
- Replacement of the Access database and Office solutions in e-mail and document administration
Benefits and advantages
- Efficient sales, targeted sales approach and secured company knowledge thanks to centrally networked clipboard with 360° view of contact and interaction data
- Digital workspace as a central platform: seamless, cross-site cooperation
- Consistent data thanks to automated duplicate check
- Mobile worldwide with web access
- Robust basis for decision-making with the help of reports / analysis of customer profiles and activities
- Daily overview of turnover thanks to invoice reporting - saves time when creating and sending invoices
Industry
Consulting/Tax/Auditing ServicesWebsite
http://www.innos.globalSupporting partner
ACP IT Solutions GmbH, Halle (Saale)CAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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