Reference Haubis GmbH
The entire life of the Haubenberger family has revolved around bread and enjoyment since 1902. The traditional Haubis bakery from Austria has been baking its bread and pastries in Petzenkirchen for over 100 years.
Now with the CRM solution, it is finally possible for us to link all the related customer information within the company to each other, and to create more efficient customer-oriented processes for all the departments involved.
Magdalena Wagner, CRM Manager
The success story at a glance
Requirements and goals
- Provide a central solution for capturing and managing all business relationships
- Ensure a user friendly search function and duplicate checking
- Include geo-indexing for map displays
- Mobile access
- Authorization concept
Benefits and advantages
- Enables much faster and precise reactions when in contact with customers, thanks to the central data repository which includes the complete communications and interaction history for any given customer in a well-structured 360 degree view
- Efficient planning of appointments, for example, a rapid overview of any upcoming tasting events as well as functionality to find free appointments with the help of the team calender
- Simple and easy information retrieval on customers and projects making routine work easier
- Field staff now enjoy mobile support for their operative tasks
- Crystal Reports enables clear analyses and well-structured reports making decision-making easier
- Professional newsletter integration
Industry
Food/Consumer GoodsCustomer since
2019Website
www.haubis.comSupporting partner
Saldo EDV-Beratung Gesellschaft mbH, St. Pölten
Read the full success story here
Reference Report
CAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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