Reference e-mobil BW GmbH
The State Agency for New Mobility Solutions and Automotive, e-mobil BW, is the central agency for innovation in mobility of the State of Baden-Württemberg. Together with partners from industry, universities and public institutions, e-mobil BW shapes the deep-going transformation process in mobility. In its capacity as innovation agency, e-mobil BW promotes sustainable, climate compatible and locally zero-emission mobility solutions.
"The most exciting challenge we have mastered while implementing CAS genesisWorld was the switch from a hierarchically organized data tree structure such as those typically found in Microsoft products, to a multidimensional filing system/network structure with almost unlimited degrees of freedom. However, once you are over this hurdle, it is a system that adapts to the way your employees work and not vice-versa. CAS genesisWorld offers employees a means of working with increased transparency, thus improving overall efficiency in the team."
Lutz Engel, Consultant for scientific research, teaching and training
The success story at a glance
Requirements and goals
- Customer management
- Centralized knowledge management
- Standardized address management
- Structured document management
- Central data repository with individual search functionality
- Minimum of paperwork
- Transparent, common company calendar
- Planning of marketing campaigns
- Mobile CRM
Benefits and advantages
- All employees kept up-to-date
- Employees can now work centrally from one common system
- Transparent contact data using a standardized filing system for all relevant contact information
- Contact and appointment information is now available at any time on your mobile device
- Central document management
- Efficient networking of different information (e-mails, appointments, documents, projects and so on)
- The system accommodates your individual workflows in a way that everyone can understand
Industry
Organizations/AssociationsCustomer since
2012Website
www.e-mobilbw.deSupporting partner
mpl Software GmbH, StuttgartCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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