Reference DSD Pharma GmbH
DSD Pharma develops a product portfolio for and in collaboration with its customers, based on the latest advances in research, development, and availability, thereby enabling users to offer new products and providing patients with the best possible diagnostics, theranostics, and therapy.
Since the introduction of our CRM system, we have been able to identify customer potential and requirements in a structured way, target oppor-tunities effectively and address key target groups in a way that meets their needs. Consequently, this allows us to manage sales processes more effectively.
The success story at a glance
Requirements and goals
- Customer & Contact management
- Product revenue
- Customer revenue
- Concern hierarchy
- Integrated reporting
- Document management
- Project management, time recording
- ERP Multidata interface
Benefits and advantages
- Dashboards for sales and sales management
- Comprehensive customer dossier
- Clear display of ERP sales data
- Centrally recorded customer visit reports
- Centrally managed documents and quotes
- Comprehensive filters and search functions
- Improved data quality at low effort
Industry
HealthcareCustomer since
2025Website
https://dsd-pharma.com/Supporting partner
SOL4 IT-Consulting GmbH, WienCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.