Reference bewidata Unternehmensberatung
bewidata Unternehmensberatung und EDV-Service GmbH, based in Mainz, was founded in 1986. The goal of the company is the individual and comprehensive business management support of the trade in the fields of centralized settlement and merchandise management. Professional organizational consulting is also one of their core competences.
"Before implementing CAS genesisWorld, we worked with the previous solution, teamWorks Classic, and a variety of database systems. At the time, this configuration did not enable us to have a 360° view of all our relevant customer information. However, by consolidating all of our data in CAS genesisWorld we can now directly and quickly access all important customer and supplier data."
H.-Gerd Wick, Head of IT and Organization
The success story at a glance
Requirements and goals
- Consolidation of all information from different areas of the organization
- Smart document management with e-mail merge and form letter functions
- Adoption of data from the support ticket system
- Adoption of customer data from the central payment area
Benefits and advantages
- Central data storage
- All results and customer information is centrally stored and can be accessed at the push of a button
- Easy and quick correspondence and creation of documents
- Overview of all ongoing activities benefitting from the address and document link functions
- Consolidation of four databases into one central address data stock
- Sales evaluations that help to improve the sales processes
Industry
ServicesCustomer since
1997Website
https://bewidata.com/Supporting partner
Network Concept GmbH, LichCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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