Reference amynova polymers GmbH
Since 2012, amynova has been pursuing the goal of replacing conventional products that are not sustainable with sustainable solutions. Currently, their focus is on agriculture. Using the unique Biopolymer amylofol® farmers can save up to 50% of crop protection products. In addition, the products reduce plant stress and adhere to the plants for longer. In the background, the company is also already working on sustainable products for well-known companies in the cosmetics and homecare sectors.
The leap ahead in digitalization has been successful. We have a system which can model the customer and their network plus any specific circumstances while not reducing them to a number. The CRM can be used flexibly everywhere. All the customer data is available to us at anytime. We are ready for the next step.
Kathleen Sack, COO
The success story at a glance
Requirements and goals
- Capture customer data, concentrate all associated original data
- Provide a quick overview of the customer history and development
- Enable insight into the network of products and customers
- Handle sales processes from scheduling to invoicing insystem
- Provide simple, up-to-date data access online and offline, regardless of the mobile device, for all office and field staff
- Ensure a high degree of usability for all employees
Benefits and advantages
- More efficient sales processes thanks to centralized data storage, networked filing and the management of customers and product data
- Increased transparency in scheduling and documentation regarding new customer acquisitions and existing customer management
- Seamless interdepartmental working including the embedding of accounting processes
- Flexible expansion: Modules, interfaces
- Personalized customer communication and targeted sales processes thanks to reports and analyses of customer profiles and activities
- Differentiation in usage: Customizing of individual processes and departments as well as mobile device usage
Industry
Food/Consumer GoodsCustomer since
2017Website
www.amynova.comSupporting partner
ACP IT Solutions GmbH, Halle (Saale)CAS genesisWorld
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CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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