Reference HIWIN GmbH
Linear guides, ball screws and positioning systems - HIWIN offers linear technology from a single source.
In becoming the leading manufacturer of linear technology we placed our trust in the best CRM software on the German market, CAS genesisWorld.
Werner Mäurer, Managing Director
The success story at a glance
Requirements and goals
- Customer centric, consistent and well-functioning digital processes
- Centralized system for all customer contacts and product manufacturing
- Quicker and easier communications between the support and sales/service teams
- Consistent and current knowledge base for all participants
- A clear and user-friendly solution that can be easily adapted
Benefits and advantages
- Good long term relationships
- Quick and easy creation of visit reports
- Individual offers, orders and delivery notes at the touch of a button
- The digital order dossier saves space, time and, best of all, about € 100,000 per year
- Well-functioning processes for the essential basis of our expansion
- Ingenious archiving strategies help to keep data volumes lean
Industry
EngineeringCustomer since
2001Website
www.hiwin.deSupporting partner
aptus IT GmbH, BacknangCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Start today with your CRM success story
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