Reference von Schaewen AG
With custom-made flame-cut parts and open-die forgings, large welded constructions, mechanically finished workpieces and the trading of steel, von Schaewen AG offers a wide range of products and services from individual to series production, from individual to complete solutions.
CAS genesisWorld generates a comprehensive wealth of data which allows us to plan more intelligently for the future and identify the needs of our customers even more precisely.
Patrick Schwarz, Marketing Director
The success story at a glance
Requirements and goals
- Implementation of an on-premise solution dovetailing perfectly with the existing ERP system
- Comparison of customer and production data
- 360-degree view of the customer
- Standalone configurability
- Adaptable, future-oriented solution
Benefits and advantages
- Functions already 95% covered in the Standard Edition
- Very user-friendly interface
- Central maintenance of all business contacts builds corporate knowledge
- Identify business potential thanks to automated customer classification procedures
- Optimized sales force planning
- Simple creation, conduct and analysis of customer surveys
- Convenient switching to desired ERP area with one click
- High level of satisfaction among co-workers thanks to big time savings on routine tasks
- Very satisfied customers, as the service staff can see all the relevant data at a glance, enabling you to provide sound advice
Industry
Industry/ManufacturingWebsite
http://www.von-schaewen.deSupporting partner
CAS Software AG, KarlsruheCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Start today with your CRM success story
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