Instant access to all customer information
Reference Textilcolor AG
Textilcolor AG is specialist in textile chemistry – from auxiliaries for the textile industry to dyestuffs and pigments.
The success story at a glance
Requirements and goals
- Central and clear storage of all transactions
- Replace paper-based filing system with an electronic document archive
- Effortless teamwork and a high level of transparency
- (Planned) integration of field sales personnel
- Integration of the ERP system DIBAC
Benefits and advantages
- Save time looking for documents as they are all stored centrally
- All information is available electronically at the touch of button
- Transparent seamless workflows ensure excellent teamwork
- Sales reps have instant access to customer information, including offers, contracts, complaints, etc.
- Process and respond to customer requests quicker
Industry
Industry/ManufacturingWebsite
www.textilcolor.chSupporting partner
dibac Software GmbH, MönchengladbachCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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