Reference Sun Garden
Sun Garden has been manufacturing various high-quality aluminum products for the terrace in its own production for more than 30 years. Whether pergola or glass roof, winter or summer garden, everything is made to measure and individually at Sun Garden in Prottes in Lower Austria.
Using CAS genesisWorld has helped to make our processes much more structured. Open requests and missing confirmations from prospects can now be tracked and actioned more effectively, the results of which contribute significantly to increasing our turnover.
The success story at a glance
Requirements and goals
- Provide a centralized solution to help manage all business contacts and customer relations
- Project management
- Allow customer visit reports and document management
- Integrate a mobile solution
Benefits and advantages
- Less maintenance thanks to the central management of all relevant customer data and respective contact persons. Includes contact persons and a duplicate wizard
- Great transparency and improved customer service. Using the smart search function or views, significant customer information is available quickly in just a few mouse clicks – even when you are on the move
- Automization has helped us to ease the burden of routine tasks throughout the company. By simplifying and automating our work processes in areas such as: Order processing, production and assembly through to invoicing
- Since deploying CAS genesisWorld we have simplified our day-to-day work, ensuring a consistent corporate identity via company templates and digital dossiers
- Numerous options for insightful analyses to gain a quick overview of company status
Industry
Industry/ManufacturingWebsite
www.sun-garden.atSupporting partner
Saldo EDV-Beratung Gesellschaft mbH, St. PöltenCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.