Reference Sangel Systemtechnik GmbH
SANGEL Systemtechnik stands for highest quality and reliability in the field of LED industrial luminaires, cable assemblies and installation modules. They are an established partner of well-known and globally operating companies and offer quality "Made in Germany" as an international system supplier. Their broad product and service spectrum ranges from simple components to high-quality assemblies and complex modules.
The success story at a glance
Requirements and goals
- Centrally manage addresses
- Company-wide Groupware
- ERP system integration
- Central customer dossier
- CRM even while mobile
Benefits and advantages
- Multi-phase, target-group specific marketing campaigns
- Provides optimal management of customer visits
- Clear analysis of ERP data at the touch of a button
- Consistent contact data which includes detailed customer dossiers containing a chronological overview of all customer correspondence whether by e-mail, letter or telephone as well as records of all documents and jobs and so on
- Enables mobile CRM data for smartphones and tablet-PCs - all the relevant data is available at anytime and anywhere
- Central, consistent system (eliminates data islands) introduces more transparency and makes knowledge transfers much easier
- Easy to use Inxmail integration (customer)
Industry
Industry/ManufacturingCustomer since
2011Website
www.sangel.comSupporting partner
crm consults GmbH, WettenbergCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Start today with your CRM success story
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