Reference SimonsVoss Technologies GmbH
SimonsVoss stands for security and flexibility in the form of digital locking systems that can be easily integrated into both small and large buildings.
Designing and keeping up with international processes is a challenge that we have mastered with CAS genesisWorld. All of our documents and processes are consistent across all of our sites, because we all work with the same software. We can press ahead with our international expansion, because our professionalism is our common foundation. We map our wide range of products with the integrated CAS Merlin product configurator. On this basis, we are driving forward our international expansion based on a high level of professionalism.
Heiko Eckstein, Head of Sales
The success story at a glance
Requirements and goals
- To optimize the structure of the sales processes
- To standardize sales processes across Germany and internationally
- To automate internal processes (sending of information and documents is triggered automatically)
- Complete annual planning and product planning easily
- Make the tool available internationally
- Information and documents stored centrally
- Informationen und Dokumente zentral speichern
Benefits and advantages
- Head of sales can now access information from the sales team quickly and easily, without having to resort to time-consuming communications
- More transparency with the customer dossier - even if employees are on holiday or if employees leave the company.
- Improved the quality of our customer care
- Maintains the professional integrity of our employees and documents across all sites
Industry
Industry/ManufacturingCustomer since
2013Website
www.simons-voss.deSupporting partner
itdesign GmbH, TübingenCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Start today with your CRM success story
We are happy to assist and support you
Our CRM experts will provide you with help and advice by phone or e-mail. Further, our Info Center contains handy tips and detailed information on current CRM topics.