Consistent data across seven subsidiaries
Reference Oraïse GmbH
oraïse is an IT partner in the financial market optimizing processes, reducing risks and putting an end to tech overhead. Their innovative solutions enable financial market participants to use information technology more efficiently, flexibly and successfully while saving real money.
CAS IT Services have made us more service oriented and eliminated the storage of duplicate data.
Markus Hengstenberg, Managing director, partner and co-founder of oraïse
The success story at a glance
Requirements and goals
- A standard CRM solution for all national and international subsidiaries and departments
- Managing the daily business and internal controlling
- Mapping complex customer relationships
- Efficient support for the sales and billing processes
- A flexible solution that can be customized to meet our exact needs
- Make employees more service oriented
Benefits and advantages
- A flexible CRM solution that meets the exact needs of the IT sector
- A standard system for service and support, sales, technology and internal organization in all subsidiaries
- Managing project using graphic components
- Simple resource planning for projects
- Targeted control of processes
- The modular architecture means that all employees have the functions they need to do their job
CAS IT Services
First Class Services with CRM Software
IT products and services are sometimes very complex and customers need to be consulted accordingly. CAS IT Services enables IT service providers to effectively manage their customer relationships with a tailored CRM solution. The software not only bundles all data, but makes it available across departments when needed in different process phases – from customer consulting, acquisition and support to product marketing.
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