Reference FILTRA S.r.l.
Filtra is a leading Italian company in the design and manufacture of filtration systems for cooling lubricants and for the conveyance and treatment of chips for the metalworking industry.
The success story at a glance
Requirements and goals
- Utilize an instrument that is simple and fast
- Provide a centralized solution for contact data management
- Georeference address data to optimize the sales process (also required for mobile working)
- Accelerate processes using intuitive software, control and improve sales
- Help to improve internal communications
- Determine what kinds of documents can be stored for e.g. email, offers, brochures...
- Allow customer satisfaction analyses and – actions
- Implement a system of access rights
- Control and improve sales performances
Benefits and advantages
- Helped to automate processes resulting in considerable savings in time for the sales team
- Sales process made as efficient as possible: Careful workflows ensure that no opportunities are missed
- Faster response times to customer requests through fully digitized customer dossiers
- Major improvements to data transparency: All relevant information can now be viewed while out of the office
- The system is very easy to configure
Industry
Industry/ManufacturingWebsite
www.filtra.itSupporting partner
Blackbirds Infotech s.r.l., ChieriCAS genesisWorld
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