Reference Simon-Firmengruppe
The SIMON GROUP employs around 740 people and has its headquarters in Aichhalden near Schramberg. The SIMON GROUP includes the four companies Karl SIMON GmbH & Co. KG, BETEK GmbH & Co. KG, SIMON Sinterlutions GmbH & Co. KG and SITEK-Spikes as well as the business units SIMON Tooling and SIMON Analytics. The individual companies operate both independently and jointly on the market.
The success story at a glance
Requirements and goals
- Ensure a centralized, consistent company and interdepartmental data basis serving diverse activities
- Replace stand-alone solutions
- Increase efficiency and transparency
- Optimize organizational processes across the whole company
- Mobile access
Benefits and advantages
- No more double data storage thanks to the interplay between the CRM and ERP systems
- The comprehensive, digital customer and project dossiers provide great transparency and improved customer service across the whole company
- Secure data access between the Betek, Sitek and Karl Simon companies, kept secure using a comprehensive rights concept
- Process optimization with automatic workflows lightens the load of routine tasks and increases efficiency
- Provides the management team with a sound basis for decision-making with clear reports on relevant data which can be produced quickly
Industry
Industry/ManufacturingWebsite
www.simongruppe.deSupporting partner
crm consults GmbH, WettenbergCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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