Reference QESAR GmbH
What sets QESAR apart is its systematic and goal-oriented communication which is also honest and appreciative. The service providers are empathic with a lot of expertise, they form the vital link between the mechanical engineers and the suppliers. Managing many levels of communication and enabling a constant exchange of experience between all parties in the network is QESAR's strength. Deploying the CRM solution, CAS genesisWorld has simplified relationship management for employees at QESAR.
The 360-degree view is an enormous relief for our diverse tasks and ever expanding new areas, it enables us to keep track of all connections and processes at all times.
Michael Hofmann, Project manager
The success story at a glance
Requirements and goals
- Easy and rapid access to contacts and status reports
- Structured contact management: Separation of suppliers, engineering companies, individuals
- Central filing system
- Enable cross-functional collaboration
- Map training and event management
- Integrate contract management
- Controlling interface
Benefits and advantages
- 360-degree view, uniform, company-wide knowledge base for all cooperation partner contact and interaction data
- More time for partners thanks to the fast retrieval of personal, project and document data
- Intuitive usability of the web client also mobile
- Flexibility and adaptability – bit-by-bit, additional work areas such as event and contract management and controlling are being mapped and added
- Improved responsiveness to a wide range of inquiries thanks to a comprehensive information platform with intelligent search functions and individual views
Industry
EngineeringCustomer since
2020Website
https://www.qesar.de/deSupporting partner
Hochwarth IT GmbH, NeckarbischofsheimCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Start Today with your CRM Success Story
We are happy to assist and support you
