Reference OCEAN Independence AG
Dedicated to making people happy and sharing the passion for yachting, the Ocean Independence family delivers unrivalled quality in every aspect of their services. Whether this is brokerage, new build and yacht management, or booking a charter from the world’s largest fleet of luxury crewed charter yachts, their own compass and in-depth understanding of the yachting market allows them to provide easy access to high-end customer solutions.
We found the close cooperation with sol4 very reassuring, especially during the development of our tailor made CRM system.
Peter Hürzeler, Managing Director (Zürich)
The success story at a glance
Requirements and goals
- Provide centralized data storage for 16 international subsidiaries
- Ensure worldwide access to all relevant prospect and customer data from 50 countries
- Provide sales and document management
- Report and forecast functionality
- Support the management of yacht moorings
Benefits and advantages
- Ensures efficient customer and prospect management by providing clear access to all relevant data at the click of a mouse worldwide
- Enables consistent and methodical international sales processes as well as a well-structured customer service
- Helps to improve the company's identity via knowledge transfer and transparency
- Ensures a systematic approach to customer dialog also via the worldwide broker network
- Secure planning for sales and company decisions using pipeline and forecast analysis
- Provides a chronological yacht dossier containing all activities
- Ensures intelligent yacht management including which syncs with the website
Industry
ServicesCustomer since
2011Website
www.ocyachts.comSupporting partner
SOL4 IT-Consulting GmbH, WienCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Start today with your CRM success story
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