Reference LS telcom AG
Success is based on quick and efficient communications. To ensure smooth communications, every employee requires constant access to comprehensive information on customers and projects as well as current analyses. CAS genesisWorld guarantees this.
The success story at a glance
Requirements and goals
- Structured customer and project history
- Management of customer references
- Displaying reference marketing
- Sales and marketing support
- Campaign management
- Forecasting
- Sales and marketing controlling
Benefits and advantages
- Qualitatively better customer care through constantly well-informed employees
- Categorizing according to different criteria enables a quick overview of available references
- Easy planning and structured implementation of marketing campaigns
- Control and evaluate your sales activities effectively
Industry
Information TechnologiesCustomer since
2013Website
www.lstelcom.comSupporting partner
itdesign GmbH, TübingenCAS IT Services
First Class Services with CRM Software
IT products and services are sometimes very complex and customers need to be consulted accordingly. CAS IT Services enables IT service providers to effectively manage their customer relationships with a tailored CRM solution. The software not only bundles all data, but makes it available across departments when needed in different process phases – from customer consulting, acquisition and support to product marketing.