Reference I.B.E.
I.B.E. is an innovative market leader in the digital management of employee benefits. The company’s core competency lies in the application of the latest technologies to manage tax-free benefits for employees. I.B.E. manages payroll processes completely digitally.
This high level of automation ensures reliable, cost-effective, and error-free processes for customers. I.B.E. is fully equity-financed and free from the influence of external investors.
II.B.E. is an innovative market leader in the digital management of benefit services. We manage employee benefits entirely digitally with a high degree of automation. Our CRM solution enables efficient and customer-oriented operations by ensuring reliable, cost-effective, and error-free processes.
Christian Hönl, IT / Controlling
The success story at a glance
Requirements and goals
- Modern, advanced CRM solution
- Initially implement a CRM system
- Optimally support expansion
- Centrally manage the address database
- Provide a knowledge pool for all employees
- Intuitively control and easily handle system to guarantee quick company onboarding
- Automate newsletter distribution
Benefits and advantages
- Ensures smooth information flow and saves time internally and with customers by providing detailed overviews of all processes, contact information, and interactions
- Simplifies processes by digitally supporting routine tasks, such as quick and easy documentation of phone calls
- Provides solid decision-making foundations based on complete records and targeted analysis of relevant data
- Provides complete data overviews and eliminates duplicate data through integration with the ERP system
- Saves time due to comprehensive overviews
- Increases employee satisfaction through transparent processes
Industry
Banks/Finances/InsurancesCustomer since
2022Website
https://www.institut-be.de/Supporting partner
crm consults GmbH, WettenbergCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Start today with your CRM success story
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