Reference helcotec Chemie u. Technik
Founded in 1998 and based in Mönchengladbach, helcotec Chemie & Technik focuses on the development, manufacture and sale of specialty chemical-technical products.
The success story at a glance
Requirements and goals
- To perfect existing organizational and work processes
- Refine communications and cooperation between front and back office
- Provide an overview of customer and prospect potential
- Centralized and optimize contact data stocks and their quality in purchasing and sales
- Improved tracking and management of both product developments and complaints
- Make data available from the ERP system dibac®
Benefits and advantages
- Provides an overview of all purchasing and sales actions
- Enables quick and easy searching
- Improved contact management across all communications channels thanks to detailed digital dossiers
- Enables general tracking and structuring of lab processes and projects
- Centralized document management using suitable document templates
- Ensures improvements to data quality and data capture Scaleable
CAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Start today with your CRM success story
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