Reference Global Flash Service GmbH & Co. KG
Since the 1980s, Global Flash Service GmbH & Co. KG has been transporting goods of all kinds for its customers, especially highly sensitive goods with a focus on the medical-technical sector as well as supply and document transport for banks and savings banks.
CAS genesisWorld is the core of our whole organization and helps us to create the time and space we need for the tasks that really matter.
Jens Biebricher, CEO
The success story at a glance
Requirements and goals
- 1994: Digital customer management
- Today: Overarching XRM platform that integrates with logistical software and ERP systems
- To bundle company knowledge and make it available at any time
- Increase customer satisfaction through efficient and professional customer care
- Automate processes
- Mobile office, mobile data online/offline
Benefits and advantages
- Ensure investment security with software that remains viable for decades thanks to CAS innovative power, the flexibility of their tailor-made solutions and their dedicated partner network
- Forms a reliable link between clients and customers with knowledge of logistics and comprehensive customer information
- Enables optimal, transport planning that learns as it goes thanks to realtime synchronization of the Telematik data and embedded options for direct analyses in the CRM solution
- Reduces the burden of daily work using a smart system which thinks with you, for example, by reminding you of upcoming checks
CAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Start today with your CRM success story
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