Reference Ernst Diegel GmbH
With CAS genesisWorld we have a centralized system with which we can analyze and link all relevant customer, supplier, product and statistical information.
Dipl.-Chemiker Jens Rautengarten, Managing Direcotor
The success story at a glance
Requirements and goals
- Provide a clear and easy to use CRM solution
- Easy to extend and customize the scope of use
- Ensure that information is constantly available throughout the whole company
- Centralized archive functionality
- Allow mobile devices to access and process CRM data
- Integrate with the dibac® ERP system
Benefits and advantages
- Users enjoy quick access to customer, supplier, product and task dossiers
- Always up to date with the latest documentation on customer phone calls visible in the customer dossier
- Clear and well-structured information
- Versatile calendar functions
- Integrates with Microsoft Office® with access to CRM data
- Efficient customer care
Industry
Paint/Varnish IndustryCustomer since
2008Website
www.ferro.comSupporting partner
dibac Software GmbH, Mönchengladbach
Read the full success story here
Reference Report
CAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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