Reference Egger Getränke GmbH & Co OG
Egger Getränke is a family-owned Austrian company specializing in beer and non-alcoholic beverages and is one of Austria's leading suppliers. Their strategic focus is on their brands, contract bottling and private labels.They focus their brand strategy on their customers and consumers by developing and pushing innovative and commercially lucrative products.
With CAS genesisWorld, we were able to provide our sales team with our vision from the use of a CRM solution in short time.
Günter Piller, Project Manager Organization/IT
The success story at a glance
Requirements and goals
- Contact data management
- Appointment and task management with status monitoring
- Analysis, rights system including the creation of own roles
- Outlook integration, appointment synchronization
- Mobile working online/offline for the sales field staff
- Integration into the ERP software Dynamics AX
Benefits and advantages
- Workflows and sales activities are significantly improved through automated processes; appointments, visit reports, quote generation and evaluations are accessible while being on the road
- Added value remains in the company by saving company knowledge daily and chronologically
- Customer centricity thanks to a 360° view on all activities and data related to the customers including ERP information
- Rapid acceptance by employees due to simple handling, high availability, and high user capacity
- Solid decision base thanks to comprehensive activity management including status control and analyses (reports)
Industry
Food/Consumer GoodsCustomer since
2018Website
https://eggergetraenke.atSupporting partner
Saldo EDV-Beratung Gesellschaft mbH, St. PöltenCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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