Become firmly established on the market
Reference Dr. Straetmans GmbH
Evonik Dr. Straetmans is one of the founding forces behind alternative preservation methods and has more than 35 years of market experience.
The success story at a glance
Requirements and goals
- Central, consistent address management
- Complete customer file containing all correspondence, record of all phone calls, and receipts from our ERP system
- Integration with the business solution DIBAC (chemistry software) for the exchange of addresses, products and receipts
- Archiving incoming and outgoing mail
- Document versioning
- Telefony: Caller ID; make calls directly from the address and log them in the phone notes
- Follow-ups to remind those responsible to send out samples and order confirmations or create delivery notes
- Well-laid out calendar for scheduling appointments for individual members of staff, teams and the whole company
Industry
Industry/ManufacturingWebsite
personal-care.evonik.comSupporting partner
dibac Software GmbH, MönchengladbachCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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