Reference De Graaff Carrosserie

In 1906, Klaas de Graaff founded the De Graaff factory in Zevenhuizen. Over the years, De Graaff became a nationally known name by building cabs on Kromhout chassis and other brands. Over the years, the company from Zevenhuizen developed into a specialist in closed structures, tarpaulin structures and refrigerated and freezer structures.

The success story at a glance

Requirements and goals

  • Improve all processes from purchasing and sales to registrations
  • Have all important information from customers with different products clearly displayed
  • Access sales data online and via mobile devices
  • Document management
  • Integrated e-mail client
  • Groupware (tasks, calls)

Benefits and advantages

  • All customer data is centrally stored
  • Every product is stored in the CRM system including sales information, such as prices and descriptions
  • E-mail functions are integrated in the system and archiving can be done with one click
  • All offers are saved in the document archive
  • All communication with our suppliers is recorded
  • The customer dossier offers a total overview of the sales, support and contact history
  • New appointments can be scheduled from anywhere with the iPad app
  • All opportunities can be changed from anywhere
  • Future benefits: improved overall workflow, from opportunities to CAS genesisWorld projects
Read the full success story here Reference Report

CAS genesisWorld

The powerful CRM solution

CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.

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