Reference CRS Medical GmbH
CRS medical GmbH has been providing its customers with services in the field of medical technology since 2004. Many years of experience and comprehensive knowledge in the medical technology sector have made CRS medical a dynamic and powerful medium-sized company. Today, CRS medical, headquartered in Asslar, Germany, has more than 210 employees and is represented on nearly every continent in the world.
CAS genesisWorld enables us to model both internal and external processes digitally and efficiently. And so the CRM solution forms the basic framework of future crisis resilience and flexibility, because all our employees can access and work with their data from anywhere.
Juliane Frey, Project Manager for CAS genesisWorld
The success story at a glance
Requirements and goals
- Provide information on product use / Ticket tracking / Operational planning
- Training management
- Contract management / Service contract management
- Employee master data / Access management
- Integration to NAV (Tenant information, receipts, products, item categories)
- Fleet management
Benefits and advantages
- Ensures effective networking and interdepartmental exchanges of information, for instance, allows employees a full insight into the comprehensive digital dossier which includes all contact and interaction data - even while mobile
- Applies smart filters and search functions as well as custom clear views to keep data structures simple and efficient
- Meets EU GDPR standards thanks to the multiphase rights system
- Allows centralized document management with access rights and smart document searches
- Ensures precise project management: Always keep track of your quotes, invoices, appointments and documents
- Creates tangible benefits regarding time-savings for daily routines, increases efficiency and reduces errors
Industry
ServicesCustomer since
2019Website
http://www.crs-medical.comSupporting partner
crm consults GmbH, WettenbergCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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