Reference Aqua free GmbH
Internationally operating company, supplying products and services relating to water hygiene to both medical and non-medical institutions and facilities since 1999.
CAS genesisWorld supports us by providing a comprehensive, quick and transparent view of all our customer communications at a glance. If we have any questions or problems the team at itdesign provides us with reliable and competent assistance ensuring professional knowledge transfer so that we can tailor the CRM solution to our requirements.
Dr. Florian Dibbern, Managing Director
The success story at a glance
Requirements and goals
- Replace Excel and local data capture solutions
- Central data repository, multilingual support
- User friendly and intuitive operation
- Document all customer communications/interactions
- Allow the sending of targeted e-mail campaigns
- Enable trade fair controlling via lead capture and follow-up as well as trade fair documentation
- Autonomous configuration options
- Good price-performance ratio
Benefits and advantages
- Seamless mobile working with the same data foundation for all involved across a range of different locations including international locations
- Networked 360°-view of all customer relationships
- Allows sales to send e-mail campaigns
- Modeling of internal contact strategies
- Reduced organizational effort thanks to digital delegation and task follow-up
- Well-founded basis for decision making with evaluations as the basis for further action
- Simplified sales work, optimized contacts and semi-automation
CAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Start today with your CRM success story
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