Reference Hagedorn Company Group

Setting standards - that's the expressed aspiration of the Hagedorn company group. The expert in demolition, disposal, civil engineering, and site revitalization is also an industry pioneer when it comes to digitalization. With CAS genesisWorld, the company optimizes its sales processes.

The success story at a glance

Requirements and goals

  • A platform for all different company sectors
  • General transparency for self-sufficiently acting, regional subsidiaries
  • Common sales process
  • Customer consistently in focus
  • Analyses, business analyses
  • More expansions in the wind service and re-powering sectors

Benefits and advantages

  • Intuitive usability that excites even users who are not IT-savvy
  • Reduced research efforts, proactive assistants, and a better view of customers thanks to efficient, partly-automated processes
  • All-in-one platform that connects valuable company knowledge and information and integrates into the existing system landscape (ERP)
  • Continuous increase in efficiency and focused customer service through reduced organizational efforts, intelligent assistants (AIA®), business metric widgets, dashboards, reports, and so on
  • Ideal self-service: everyone is self-organized and can access all relevant information in the CRM system
Read the full success story here Reference Report

CAS genesisWorld

The powerful CRM solution

CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.

More about CAS genesisWorld

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