Reference NEUGART GmbH
Neugart is the family business among gear manufacturers. Founded in 1928, the company is still owner-managed today and now in its fourth generation. Neugart GmbH develops, produces and sells planetary gearboxes and tailor-made special gearboxes. The company employs over 750 people worldwide, including more than 600 at its headquarters in Kippenheim in southern Baden.
As a regionally rooted and well-connected family business, we stand for innovation, stability, appreciation and rock-solid growth. With this in mind, we began our search for a modern system solution that would grow and develop with the needs of our business while remaining future-proof and consistent. We found what we were looking for in CAS genesisWorld.
Swen Herrmann, Business Development Manager
The success story at a glance
Requirements and goals
- Cross-divisional digitalization
- Modern, future-oriented, consistent
- CRM solution
- Address and activity management
- Can be deployed across sales and marketing as well as cross divisionally
- Focus the mapping of sales processes
Benefits and advantages
- Noticeable relief in everyday work, increase in work speed making it easier for employees to react to customer needs thanks to the central information platform with a 360-degree view of all key customer data
- Targeted structures and effective specifications of the system facilitate data entry as well as effective data record maintenance, which enables meaningful evaluations at any time
- Optimal conditions of use for various application areas thanks to high system customizability
- Comprehensive transparency for employees and fast response times to inquiries
- Relief from routine tasks thanks to the notification and action services
Industry
Industry/ManufacturingCustomer since
2016Website
www.neugart.comSupporting partner
crm consults GmbH, WettenbergCAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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