Reference MADE JOBS 4U S.R.L.
Taking care of people with all their needs, be they physical, mental, social or spiritual, is the goal of the entire team of Crucea Galbena Deva.
CAS genesisWorld supports our constant growth in productivity and we can focus on our core business and the development of our company.
Monalisa Panaitescu, Business Owner
The success story at a glance
Requirements and goals
- Modernize business processes, monitor growth
- Administer a central and well-structured database for all customer contacts and information
- Real-time access to customer information during sales and support calls
- Clearing of redundant data records and replacement of Excel sheets
- Centralized and easy-to-split planning for the entire team with tracking of tasks and activities
- Consolidation of all data records, documents and transactions for each customer for a clear overview
- Telephony integration to optimize teleconsulting
Benefits and advantages
- Increased productivity and significant time savings, especially for front-office staff, thanks to fast access to the comprehensive customer files and intelligent functions for information retrieval
- Efficient and consistent company development for all business areas thanks to automated workflows and a transparent activity status
- Improved bonus system with structured recording of activity volumes and the outcomes of every employee
- Well-informed management decisions to develop matching activities. Many different analyses options and structured overviews help with recruiting or employee development.
Read the full success story here
Reference Report
CAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
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