Reference Dries Sales Support
CoTEKa offers worldwide professional support for the calibration and verification of measuring instruments via an easy-to-use and always accessible online portal.
Using CAS genesisWorld we can use our call scripts efficiently and afterwards easily create high-quality reports for our customers. We have a reduced workload and can plan more effectively so that we can complete our work with less effort. This gives us more time to invest in addressing our individual customer requirements!
Wilfried Dries, Founder, Owner & Managing Director
The success story at a glance
Requirements and goals
- Integrated CRM solution
- All information (mobile) available everywhere
- Sales optimization
- Digital support for all processes including process tracking
- Good management overview, reports
Benefits and advantages
- Improved overview and control of all business contacts thanks to clearer access to comprehensive, relevant contacts and interaction histories via the customer dossier
- More time for customer requirements thanks to the timesaving standardization of business processes – very efficient “working day” for example, due to automatic reminder assistants
- Faster and much improved report creation
- Data quality and value creation have been significantly improved, thanks to comprehensive evaluation functionality and custom dashboards
- Increases customer and employee satisfaction and improves professionalism
- Target group specific forms of address with the seamless integration of marketing automation using “mailchimp“
Industry
Consulting/Tax/Auditing ServicesCustomer since
2018Supporting partner
Comaxs Software Solutions, Bergen op Zoom
Read the full success story here
Reference Report
CAS genesisWorld
The powerful CRM solution
CAS genesisWorld is the complete customer relationship management solution. It's so flexible that it can be tailored precisely to your needs and so powerful that you can get started straightaway – CAS genesisWorld can be seamlessly extended as your business expands. A range of smart modules and interfaces means that there is a solution for every requirement. CRM means that you can concentrate on your core businesses, while CAS genesisWorld deals with your processes.
Have we sparked your interest?
Get in touch with us.
Start Today with your CRM Success Story
We are happy to assist and support you
